Data is the new oil now. Data analysis and customer behaviour insight are the most focused areas of 2019 businesses around the world. Marvin AI provides great opportunity to meet the both ends via its reporting dashboard.
During intercation, chatbot can acquire a lot of information about user automatically and store them in a secure database. This brings different aspect of reporting.
Your marketing department can pinpoint the best time for maximum user engagement via advertising. R&D department can view target audience via real time reports of user gender statistics. Management can view timeline based report of user engagement and increased revenue source via auto booking.
Reports can be downloaded in Microsoft Excel and CSV format. This can be easily imported to traditional existing CRM tools. More reporting criteria to be added in future.